Contact our team
Our support team is on hand to help with questions, account-related issues, technical concerns or general feedback. Whether you need assistance with registration, deposits, withdrawals or account verification, our agents can provide clear, practical help. Contact us for bonus queries or to report a site fault and we will respond promptly. We offer convenient communication channels so you can reach the team by email or phone for a quick resolution.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (email, typical reply within 24 hours for account-related and technical issues) |
| General Enquiries | [email protected] (product questions, bonus queries and account information) |
| Affiliate Enquiries | [email protected] (partner sign-up and commission support) |
| Phone | +1 347 842 9137 (voice support, available during office hours) |
| Working Hours | Mon-Fri, 09:00-18:00 GMT |
Email Support
Email is our preferred contact method for detailed requests, account-related issues, or when you need to provide explanations or documents. Please email [email protected] with a clear subject line and include up-to-date contact details and any relevant account information. That helps us process your request faster and avoid delays while we review documents or investigate issues.
Submit your enquiry
Response Time
Our support team aims to respond to most enquiries within one business day. Simple questions and account requests are often answered within a few hours, while more complex issues such as verification, payment investigations or dispute reviews can take longer depending on their nature and any documents required. We’ll keep you updated while your case is being reviewed.
Feedback
We’d love to hear from you - send your feedback, suggestions or ideas to help improve the site. Every message is read carefully by our team and used to refine promotions, fix issues and improve the user experience. Your input helps shape future features and makes play better for everyone, so please share anything you think we should know.